Policies
Processes
- Jira Project Setup / Perms Instructions
- Billable Hours Process
- Discovery Process
- Task Loop Closure
- Customer Service Process
- What Designers can do when they're blocked
- Triage/Prioritization Rules
- Technical Debt Tracking Process
- Gantt Chart Project & Milestone Process
- Process For Micro-decisions
- DNS Cutover Process
- User Stories: Dev Cards & Test Cases
- Sprint Logistics Process
- Barnacle Changelog Process
- QA Playbook
- ML Strategy
Products & Services
- How to Spin Up a Buildable Site
- How to Update a Buildable Site
- Discovery Question Library
- Barnacle System Documentation
Standards
Tools
- Billable Hours Work Log
- Rolling Scoping Postmortem
- New LEAD Instance Checklist
- New Stackable Instance Checklist
- Master Project Launch Checklist
- Server Inventory
- New EC2 Instance
- fail2ban Install/Config
- Rad One-Line Terminal Helpers
Onboarding
Fivable Core Values
Do the right thing
Give more benefit than even expected to your teammates, customers, and to the world.
Grounded intelligence
Be really smart without acting like you know everything.
Visionary problem solving
Solve problems, keeping the big picture in mind when you come up with the solutions.
Listen, think, ask, create
Start a task by hearing the details at a level of comprehensive understanding, think through those details, ask meaningful open-ended questions to help get a better understanding, and then create a plan that takes that understanding into account.
Do the thing
Complete tasks with excellence, swiftness, creativity, and professionalism.